Privacy Policy

South Shore Lock & Key
Privacy Policy
Effective Date: July 30, 2025

At South Shore Lock & Key (“SSLK”, “we”, “us”, or “our”), your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or contact us about our services.

Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, phone number, email, and mailing address.
• Device Information: IP address, browser type, pages visited, time spent on the site.
• Communication History: Messages sent through our forms, emails, calls, or SMS.

How We Use Your Information

We use your information to:

• Provide service estimates and schedule roofing projects
• Respond to inquiries and support requests
• Send appointment reminders, updates, and follow-ups
• Analyze site traffic and improve our service

SMS/Text Message Consent & A2P Compliance

By submitting your phone number, you consent to receive text messages and phone calls from South Shore Lock & Key. These may include updates about your roofing project, appointment reminders, or promotional messages.

• Message frequency may vary.
• Standard message and data rates may apply.
• You may opt out at any time by replying STOP to any text or contacting us.
• Text HELP for assistance.

We do not share or sell your phone number for marketing purposes.

Cookies & Analytics

We use cookies and third-party tools (such as website analytics) to improve user experience and site performance. You can adjust your browser settings to block cookies if desired.

Sharing Your Information

We do not sell your information. We may share data with trusted partners such as:

• Website hosting providers, CRM tools, and analytics services
• Law enforcement or regulatory bodies, when required

These third parties only access data necessary to perform their services and are obligated to keep your data confidential.

Data Security

We use industry-standard security measures to protect your information. However, no method of transmission or storage is completely secure. We cannot guarantee absolute security.

Children’s Privacy

Our website and services are not intended for children under the age of 18. We do not knowingly collect personal data from minors. If we learn that a child has submitted personal information, we will promptly delete it.

Links to Other Sites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites.

Your Privacy Rights

You may request to:

• Access, update, or delete your personal data
• Opt out of communications at any time

To make a request, please contact us below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted here with a new effective date. When required by law, we will notify you directly.

Contact Us
Email: office@southshorekeys.com
Phone: (781) 312-8539
Mail: 386 Columbia Rd, Unit 1, Hanover, MA 02339